Interpersonal conflict and turnover intention: The mediating role of psychological well-being

Langove, N. and Isha, A.S.N. (2017) Interpersonal conflict and turnover intention: The mediating role of psychological well-being. Advanced Science Letters, 23 (8). pp. 7695-7698. ISSN 19366612

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Abstract

The purpose of the study is to examine the direct effect of interpersonal conflict on turnover intention and indirect effect of psychological well-being between interpersonal conflict and turnover intention. The data was collected from IT executives working in Malaysian Software companies (n = 396). PLS-SEM technique was used to test the research model. The results of the study indicate that interpersonal conflict positively affects turnover intention while psychological well-being mediates the relationship between interpersonal conflict and turnover intention. The results revealed that the intervention of psychological well-being at workplace help to minimize the turnover intention of IT executives. Additionally, these findings might help IT practitioners to design psychological well-being policy to retain employees. This study establishes a noteworthy gap in the literature to find a mediation link of psychological well-being between interpersonal conflict and turnover intention. © 2017 American Scientific Publishers. All rights reserved.

Item Type: Article
Additional Information: cited By 2
Depositing User: Mr Ahmad Suhairi UTP
Date Deposited: 09 Nov 2023 16:20
Last Modified: 09 Nov 2023 16:20
URI: https://khub.utp.edu.my/scholars/id/eprint/8474

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