Usability evaluation is a process to assess system functionality and user's experience. Many usability evaluation methods have been proposed for different types of systems. Haptic systems are unique in a way that these systems deal with sense of touch i.e. haptic feedback. There is a lack of usability evaluation methods/framework for these systems. This paper presents the research approach towards the development of such framework. The adoption of well known research methods for the study ensures the reliability of findings and the development of framework. This research approach may helpful for others to conduct similar studies. © 2011 IEEE.