Gauging customers’ negative disconfirmation in online post-purchase behaviour: The moderating role of service recovery Academic Article uri icon

authors

  • Mazhar, Muhammad
  • Ting , Ding Hooi
  • Zaib Abbasi, Amir
  • Nadeem, Muhammad Aamir
  • Abbasi, Haider Ali

publication date

  • 2022

volume

  • 9

issue

  • 1