Article

Mazhar, M. and Hooi Ting, D. and Zaib Abbasi, A. and Nadeem, M.A. and Abbasi, H.A. (2022) Gauging customers� negative disconfirmation in online post-purchase behaviour: The moderating role of service recovery. Cogent Business and Management, 9 (1). ISSN 23311975

Mazhar, M. and Ting, D.H. and Hussain, A. and Nadeem, M.A. and Ali, M.A. and Tariq, U. (2022) The Role of Service Recovery in Post-purchase Consumer Behavior During COVID-19: A Malaysian Perspective. Frontiers in Psychology, 12. ISSN 16641078