TY  - JOUR
PB  - John Wiley and Sons Ltd
SN  - 20477481
Y1  - 2018///
VL  - 30
JF  - Journal of Software: Evolution and Process
A1  - Almomani, M.A.
A1  - Basri, S.
A1  - Gilal, A.R.
UR  - https://www.scopus.com/inward/record.uri?eid=2-s2.0-85055201923&doi=10.1002%2fsmr.1953&partnerID=40&md5=b260e9780306a84a1ad6720bc9a85eb0
AV  - none
TI  - Empirical study of software process improvement in Malaysian small and medium enterprises: The human aspects
ID  - scholars9901
KW  - Behavioral research; Enterprise software; Human engineering; Human resource management; Process engineering; Surveys
KW  -  Empirical studies; Human behaviours; Senior management support; Small and medium enterprise; Small medium enterprise; Software development process; Software Process Improvement; Software process improvements
KW  -  Software design
N1  - cited By 23
N2  - Software Process Improvement (SPI) aims to achieve quality software products in software companies. Ignoring human factors can cause several types of damage in the software development process. Because, Software development is not a purely technical task, but rather it is a relationship between technical and human factors that interact with each other constantly. Currently, Small Medium Enterprises' (SMEs) software development companies in Malaysia still struggle to implement SPI successfully. Therefore, the main objective of this study is to investigate the empirical evidence based on the human factor perspective for helping Malaysian SMEs' software development companies to implement SPI strategies. A questionnaire-based survey method was used for gathering information from 79 practitioners. The results indicate that 9 factors (employee awareness, leadership involvement, employee involvement, customer involvement, senior management support, staff experience, staff learning, staff skills, and client support) are considered important for implementing SPI in Malaysian SME software development companies. The involvement of both leadership and employees, and getting support from management are the most important human factors that should be considered during the design process of SPI strategies. Copyright © 2018 John Wiley & Sons, Ltd.
IS  - 10
ER  -