TY - CONF CY - Kuala Lumpur AV - none N1 - cited By 28; Conference of 2010 International Conference on Intelligent and Advanced Systems, ICIAS 2010 ; Conference Date: 15 June 2010 Through 17 June 2010; Conference Code:84196 N2 - Tenaga Nasional Berhad (TNB) as the power utility company have to deliver good services to their customers. Metering method is one of the problems that TNB have to overcome. Automatic Meter Reading (AMR) technology has proved effective in reading meter readings with TNB's large customers (LPC, Large Power Customers). Global System for Mobile communication-based (GSM) AMR technology is used. Here GSM module is attached to each LPC's meter, and data reading can be done automatically without visiting the customer's sites. The same way can be done with their domestic customers (OPC, Ordinary Power Customers), but the cost would be quite high since the numbers of OPC quite big. In this paper we described the AMR technology with least cost. The system is a combination of ZigBee and GSM technology. In this propose system, ZigBee module will be attached to the meter by using interface board and the data collector will be connected to the central computer by using GSM. The system is suitable with Malaysian environment which was already implemented GSM-based AMR in LPC. With this system TNB can save cost in doing meter reading and provide better services to their customers. ID - scholars950 TI - ZigBee-GSM based automatic meter reading system KW - Automatic meter reading; Data collectors; Data-reading; Good services; Interface boards; Large customer; Large power; Least cost; Malaysians; Meter readings; Power customers; Power utility; Zig-Bee KW - Automation; Customer satisfaction; Electric measuring instruments; Global system for mobile communications; Interfaces (computer); Public utilities; Sales; Technology KW - Water meters Y1 - 2010/// SN - 9781424466238 A1 - Primicanta, A.H. A1 - Nayan, M.Y. A1 - Awan, M. UR - https://www.scopus.com/inward/record.uri?eid=2-s2.0-79952747933&doi=10.1109%2fICIAS.2010.5716223&partnerID=40&md5=f3c017386789493b21883362d07d3182 ER -