eprintid: 9008
rev_number: 2
eprint_status: archive
userid: 1
dir: disk0/00/00/90/08
datestamp: 2023-11-09 16:20:57
lastmod: 2023-11-09 16:20:57
status_changed: 2023-11-09 16:14:03
type: conference_item
metadata_visibility: show
creators_name: Kalid, K.S.
title: The investigation of knowledge management practices among healthcare practitioners in Malaysia
ispublished: pub
keywords: Information systems; Information use; Knowledge management; Surveys, Case study research; Healthcare organizations; Healthcare professionals; Healthcare services; Knowledge management practices; Malaysia; Perceived benefits; Supporting factors, Health care
note: cited By 1; Conference of 21st Pacific Asia Conference on Information Systems: Societal Transformation Through IS/IT, PACIS 2017 ; Conference Date: 16 July 2017 Through 20 July 2017; Conference Code:161192
abstract: Healthcare is regarded as one of the fundamental rights of every human. Healthcare organizations (HCO) are making great efforts to provide to their customers the best possible healthcare services therefore HCO need to constantly view knowledge as one of the organization's strategic asset. Knowledge in HCOs need to be discovered, created, shared and applied. However, the studies on KM implementation in HCO is deemed insufficient. The aim of this study is to investigate the perception of healthcare professionals (HCP) on KM practices in HCO in Malaysia. The investigation includes the HCPs perceived benefits, supporting factors and challenges in implementing KM in their organization. This study adopts a case study research design. Questionnaires were distributed online to HCPs of a HCO. The findings indicate that HCPs were aware of the KM but not convinced with its capabilities and the benefit it could bring to the organization. © PACIS 2017.
date: 2017
publisher: Association for Information Systems
official_url: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85091067164&partnerID=40&md5=d89d0a11836e4021080f5a1f9c269ce8
full_text_status: none
publication: Proceedings ot the 21st Pacific Asia Conference on Information Systems: ''Societal Transformation Through IS/IT'', PACIS 2017
refereed: TRUE
citation:   Kalid, K.S.  (2017) The investigation of knowledge management practices among healthcare practitioners in Malaysia.  In: UNSPECIFIED.