TY  - CONF
UR  - https://www.scopus.com/inward/record.uri?eid=2-s2.0-85091097129&partnerID=40&md5=b1a2abf8bbde08c843681e0a71f5069d
A1  - Arshad, N.I.
A1  - Bosua, R.
A1  - Milton, S.K.
A1  - Mehat, M.
PB  - Association for Information Systems
Y1  - 2017///
KW  - Information systems
KW  -  Business managers; Business Process; Case analysis; Large organizations; Multiple-case study; Organizational context
KW  -  Information use
ID  - scholars9006
TI  - Exploring modes of ECMS-use supporting organizational business processes
N1  - cited By 0; Conference of 21st Pacific Asia Conference on Information Systems: Societal Transformation Through IS/IT, PACIS 2017 ; Conference Date: 16 July 2017 Through 20 July 2017; Conference Code:161192
N2  - IT and business managers are not being given a clear guidance on what ECMS can offer and how they could benefits from these technologies. This study posits that ECMS-use is related to business process aspects, the organizational context and human factors that shapes the way organizations use the technology. With these focus in mind, this research has conducted multiple case studies in seven large organizations to understand the different ways they use ECMS. Based on the collected evidences, cross case analysis has yield interesting findings to how these organizations have been utilizing their ECMS in different ways to suit their business processes need, institutional conditions, usersâ?? requirements and ECMS facilities available at hand. These outcomes make a significant contribution in guiding organizations to: plan intended ECMS-use, understand why their ECMS technology may be underutilized and design ways to exploit the use of these technologies. © PACIS 2017.
AV  - none
ER  -