?url_ver=Z39.88-2004&rft_id=10.1504%2FIJBIS.2016.075719&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.aufirst=K.A.&rft.aulast=Ratnam&rft.au=Ratnam%2C+K.A.&rft.title=International+Journal+of+Business+Information+Systems&rft.date=2016&rft.issue=1&rft.volume=22&rft.issn=17460972&rft.atitle=Factors+associating+the+IT+capability+in+healthcare+services+and+its+perceived+transformation+impact&rft.pages=82-99&rft.genre=article