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primary topic: An examination of consumer preferences and socio-economic factors on the demand for electric train system in Malaysia

An examination of consumer preferences and socio-economic factors on the demand for electric train system in Malaysia
type: AcademicArticle
type: Article
abstract: This paper aims to examine consumer priorities and preferences for users of Electric Train Service (ETS) system in Malaysia. Through the study, the user's preferences could be captured and be used as the references for the development of an efficient and effective Feeder Bus System (FBS). The study presents an empirical examination on consumer preferences and several socio-economic factors for the demand of Electric Train System (ETS) in Malaysia. The paper highlights a conceptual framework relating to a demand modeling that links socio-economic factors, customer satisfaction and feeder bus system acceptance to the demand of the electric train services provided by Malaysia Railway Company (KTM). The demand function in this conceptual framework can serve as a predictive model for the demand pattern of ETS as well as in relation to the services of its feeder bus system. Several hypotheses relating to socio-economic factors towards the demand on the ETS were developed and tested.
date: 2015
status: peerReviewed
status: published
author list: authors
type: EPrint
type: ConferenceItemEPrint
is part of: repository

International Business Information Management Association, IBIMA
type: Organization

Proceedings of the 25th International Business Information Management Association Conference - Innovation Vision 2020: From Regional Development Sustainability to Global Economic Growth, IBIMA 2015
type: Collection

S. Ieng
type: Person
given name: S.
family name: Ieng

A.R.A. Rizal
type: Person
given name: A.R.A.
family name: Rizal

F.-W. Lai
type: Person
given name: F.-W.
family name: Lai

M. Drieberg
type: Person
given name: M.
family name: Drieberg

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primary topic: An examination of consumer preferences and socio-economic factors on the demand for electric train system in Malaysia