%0 Conference Paper
%A Ghayas, S.
%A Sulairnan, S.
%A Jaafar, J.
%A Mahammad, S.
%D 2015
%F scholars:6061
%I Institute of Electrical and Electronics Engineers Inc.
%K Cellular telephones; Mobile computing; Scaffolds; User interfaces, Application interfaces; Continuous learning; Learnability; Mobile applications; Mobile phone applications; Mobile-phone users; scaffolding; Step-by-step instructions, E-learning
%P 48-51
%R 10.1109/IUSER.2014.7002675
%T Motivational scaffolding: Tackling the challenges of using mobile applications
%U https://khub.utp.edu.my/scholars/6061/
%X Mobile phones offer benefits to various age group users in supporting their continuous learning. However, despite such advantages, users still have difficulties learning mobile phone applications interfaces. In the paper we investigate different methods used by two groups of mobile phone users, namely the younger and older groups, to improve their l earnability. We examine the errors made by both user groups while working with android mobile phones application interfaces. The results revealed that learning from others with step by step instruction method when interacting with the mobile phones is very popular among the older adults. On the other hand, the younger users preferred learning online and using application help option. We discuss the implications of such preferences to designing future mobile phones application interfaces that motivate self-learning. © 2014 IEEE.
%Z cited By 0; Conference of 2014 3rd International Conference on User Science and Engineering, i-USEr 2014 ; Conference Date: 2 September 2014 Through 5 September 2014; Conference Code:109985