?url_ver=Z39.88-2004&rft_id=10.1109%2FICCTD.2009.48&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aulast=Mazlan&rft.au=Mazlan%2C+E.M.&rft.aufirst=E.M.&rft.title=E-Mentor+%3A+Sharing+and+preserving+knowledge+in+organization&rft.date=2009&rft.isbn=9780769538921&rft.genre=proceeding