?url_ver=Z39.88-2004&rft_id=10.1109%2FISTMET.2015.7359046&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=A.&rft.aulast=Sohail&rft.au=Sohail%2C+A.&rft.isbn=9781479917235&rft.title=Business+process+improvement%3A+A+process+warehouse+based+resource+management+method&rft.date=2015&rft.genre=proceeding