eprintid: 5386 rev_number: 2 eprint_status: archive userid: 1 dir: disk0/00/00/53/86 datestamp: 2023-11-09 16:17:07 lastmod: 2023-11-09 16:17:07 status_changed: 2023-11-09 16:01:30 type: article metadata_visibility: show creators_name: Khan, K. creators_name: Baharudin, B. creators_name: Khan, A. title: Identifying product features from customer reviews using hybrid patterns ispublished: pub note: cited By 22 abstract: In this paper we have addressed the problem of automatic identification of product features from customer reviews. Costumers, retailors, and manufacturers are popularly using customer reviews on websites for product reputation and sales forecasting. Opinion mining application have been potentially employed to summarize the huge collectionof customer reviews for decision making. In this paper we have proposed hybrid dependency patterns to extract product features from unstructured reviews. The proposed dependency patterns exploit lexical relations and opinion context to identify features. Based on empirical analysis, we found that the proposed hybrid patterns provide comparatively more accurate results. The average precision and recall are significantly improved with hybrid patterns. date: 2014 publisher: Zarka Private Univ official_url: https://www.scopus.com/inward/record.uri?eid=2-s2.0-84900015678&partnerID=40&md5=010658ce2b6361f696dcce1a34884b4f full_text_status: none publication: International Arab Journal of Information Technology volume: 11 number: 3 pagerange: 281-286 refereed: TRUE issn: 16833198 citation: Khan, K. and Baharudin, B. and Khan, A. (2014) Identifying product features from customer reviews using hybrid patterns. International Arab Journal of Information Technology, 11 (3). pp. 281-286. ISSN 16833198