eprintid: 466 rev_number: 2 eprint_status: archive userid: 1 dir: disk0/00/00/04/66 datestamp: 2023-11-09 15:16:06 lastmod: 2023-11-09 15:16:06 status_changed: 2023-11-09 15:14:37 type: conference_item metadata_visibility: show creators_name: Dominic, P.D.D. creators_name: Aziz, I.A. creators_name: Goh, K.N. title: A decision support system for performance appraisal ispublished: pub keywords: Performance appraisal; Performance model; Total composite score, Competition; Decision making; Mathematical models; Societies and institutions, Decision support systems note: cited By 4; Conference of International Conference on Information Technology: New Generations, ITNG 2008 ; Conference Date: 7 April 2008 Through 9 April 2008; Conference Code:72063 abstract: Intense competition is forcing companies to develop innovative strategies to capture customer needs and improve customer satisfaction in the external business environment Performance appraisal and employee satisfaction is high on the agenda of many companies around the world and with the growing number of improvement models now available. Employee care has to be taken to adopt an approach that will yield the modest attractive return on investment in an internal business environment. Employee performance appraisal is a subject of great interest in most organizations. This is because performance appraisal decisions have effects and consequences on workers' compensation and recognition. To deal with this performance appraisal business process, the authors proposed a Decision Support System (DSS) which consists of a mathematical model to evaluate the performance appraisal for individual and for departments in an organization. The findings of this paper provide important direction for the development of employee relation in an organization. © 2008 IEEE. date: 2008 official_url: https://www.scopus.com/inward/record.uri?eid=2-s2.0-44049097118&doi=10.1109%2fITNG.2008.266&partnerID=40&md5=1fb0200e072e469e62fff82c61db45de id_number: 10.1109/ITNG.2008.266 full_text_status: none publication: Proceedings - International Conference on Information Technology: New Generations, ITNG 2008 place_of_pub: Las Vegas, NV pagerange: 899-903 refereed: TRUE isbn: 0769530990; 9780769530994 citation: Dominic, P.D.D. and Aziz, I.A. and Goh, K.N. (2008) A decision support system for performance appraisal. In: UNSPECIFIED.