relation: https://khub.utp.edu.my/scholars/4540/ title: Twitter sentiment analysis creator: Sarlan, A. creator: Nadam, C. creator: Basri, S. description: Social media have received more attention nowadays. Public and private opinion about a wide variety of subjects are expressed and spread continually via numerous social media. Twitter is one of the social media that is gaining popularity. Twitter offers organizations a fast and effective way to analyze customers' perspectives toward the critical to success in the market place. Developing a program for sentiment analysis is an approach to be used to computationally measure customers' perceptions. This paper reports on the design of a sentiment analysis, extracting a vast amount of tweets. Prototyping is used in this development. Results classify customers' perspective via tweets into positive and negative, which is represented in a pie chart and html page. However, the program has planned to develop on a web application system, but due to limitation of Django which can be worked on a Linux server or LAMP, for further this approach need to be done. © 2014 IEEE. publisher: Institute of Electrical and Electronics Engineers Inc. date: 2014 type: Conference or Workshop Item type: PeerReviewed identifier: Sarlan, A. and Nadam, C. and Basri, S. (2014) Twitter sentiment analysis. In: UNSPECIFIED. relation: https://www.scopus.com/inward/record.uri?eid=2-s2.0-84937485143&doi=10.1109%2fICIMU.2014.7066632&partnerID=40&md5=8e309c5e50fab09f271fd4bb07531a01 relation: 10.1109/ICIMU.2014.7066632 identifier: 10.1109/ICIMU.2014.7066632