?url_ver=Z39.88-2004&rft_id=10.1109%2FICCOINS.2014.6868408&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=A.&rft.au=Sohail%2C+A.&rft.aulast=Sohail&rft.isbn=9781479943913&rft.title=A+process+warehouse+based+resource+performance+evaluation+method+for+business+processes+improvement&rft.date=2014&rft.genre=proceeding