TY - JOUR UR - https://www.scopus.com/inward/record.uri?eid=2-s2.0-84874697383&doi=10.1504%2fIJOR.2013.052335&partnerID=40&md5=217e22e71a4bb47bf2897ad7ebc31a60 PB - Inderscience Publishers SP - 349 IS - 3 N1 - cited By 10 A1 - Dominic, P.D.D. A1 - Jati, H. A1 - Hanim, S. Y1 - 2013/// TI - University website quality comparison by using non-parametric statistical test: A case study from Malaysia SN - 17457645 ID - scholars4033 AV - none VL - 16 JF - International Journal of Operational Research N2 - This research conducts some tests to measure the quality of Malaysian University website via web diagnostic tools online. We propose a methodology for determining and evaluating the best university website based on many criteria of website quality, consist of linear weightage model (LWM), analytical hierarchy process, fuzzy analytical hierarchy process (FAHP) and new hybrid model (NHM). This NHM has been implemented using combination of LWM and FAHP to generate the weights for the criteria which are better and more fairly preference. The result of this study confirmed that most of the Malaysian University websites are neglecting performance and quality criteria. By applying hybrid model between LWM and FAHP approach for website evaluation has resulted in significant acceleration of implementation, raised the overall effectiveness with respect to the underlying methodology and ultimately enabled more efficient and significantly equal or better procedure compared with other methods. Copyright © 2013 Inderscience Enterprises Ltd. EP - 374 ER -