@article{scholars3184,
         journal = {International Journal of Business Innovation and Research},
       publisher = {Inderscience Publishers},
           pages = {379--390},
            year = {2012},
           title = {Managerial expertise, top management support and learning capacity impact on e-commerce capability and business performance},
          volume = {6},
            note = {cited By 10},
          number = {4},
             doi = {10.1504/IJBIR.2012.047272},
            issn = {17510252},
          author = {Jehangir, M. and Dominic, P. D. D. and Langove, N. and Khan, A.},
             url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84862583365&doi=10.1504\%2fIJBIR.2012.047272&partnerID=40&md5=942b293ae3988327c1aeb7b4dbe5aed0},
        abstract = {E-commerce (EC) embraces opportunities for the business growth. However, it brings many challenges for the usage and implementation of this technology. These challenges have a significant impact on EC success. By analysing the drivers of business performance in EC from a firm's resource perspective, the author proposed three attributes of firm's human resources that are vital for business performance in EC-based business: managerial expertise, top management support and learning capability. Defining EC capability by firm's human resources it is expected that EC contributes significantly to the firms' business performance. This paper proposes a conceptual framework to find out the human resource attributes and its contribution in developing firm's EC capability which lead to better business performance. In effect, this research provides a checklist for managers and decision-makers of the organisations to utilise the human resources and redesign their strategies for the successful EC technology. Copyright {\^A}{\copyright} 2012 Inderscience Enterprises Ltd.}
}