TY  - JOUR
N1  - cited By 5
SP  - 148
TI  - The contribution of human resources to e-commerce capability and business performance: A structural equation modelling
AV  - none
EP  - 161
PB  - Inderscience Publishers
SN  - 17460972
IS  - 2
N2  - E-commerce (EC) not only holds the opportunities for business growth but also posses the challenges. These challenges have a significant impact on EC success. By examining drivers of business performance in EC from a firm's resource perspective, the author conceptualises three antecedents of firm's human resources that are critical for business performance in EC-based business: managerial expertise, top management support and learning capability. Defining EC capability by firm's human resources it is expected that EC have a significant contribution to business performance (financial and non-financial performance). In this paper, we have proposed a conceptual framework to find out the human resource attributes and its contribution in developing firm's EC capability which lead to better performance. In effect this research provides a checklist for managers to utilise the human resources and redesign their strategies for the successful EC technology implementation and usage. Copyright © 2012 Inderscience Enterprises Ltd.
ID  - scholars3164
JF  - International Journal of Business Information Systems
A1  - Jehangir, M.
A1  - Dominic, P.D.D.
A1  - Khan, A.
A1  - Naseebullah
UR  - https://www.scopus.com/inward/record.uri?eid=2-s2.0-84866052734&doi=10.1504%2fIJBIS.2012.048888&partnerID=40&md5=c444a2d0f2d561c1b5894359bcb46556
VL  - 11
Y1  - 2012///
ER  -