relation: https://khub.utp.edu.my/scholars/3164/
title: The contribution of human resources to e-commerce capability and business performance: A structural equation modelling
creator: Jehangir, M.
creator: Dominic, P.D.D.
creator: Khan, A.
creator: Naseebullah
description: E-commerce (EC) not only holds the opportunities for business growth but also posses the challenges. These challenges have a significant impact on EC success. By examining drivers of business performance in EC from a firm's resource perspective, the author conceptualises three antecedents of firm's human resources that are critical for business performance in EC-based business: managerial expertise, top management support and learning capability. Defining EC capability by firm's human resources it is expected that EC have a significant contribution to business performance (financial and non-financial performance). In this paper, we have proposed a conceptual framework to find out the human resource attributes and its contribution in developing firm's EC capability which lead to better performance. In effect this research provides a checklist for managers to utilise the human resources and redesign their strategies for the successful EC technology implementation and usage. Copyright © 2012 Inderscience Enterprises Ltd.
publisher: Inderscience Publishers
date: 2012
type: Article
type: PeerReviewed
identifier:   Jehangir, M. and Dominic, P.D.D. and Khan, A. and Naseebullah  (2012) The contribution of human resources to e-commerce capability and business performance: A structural equation modelling.  International Journal of Business Information Systems, 11 (2).  pp. 148-161.  ISSN 17460972     
relation: https://www.scopus.com/inward/record.uri?eid=2-s2.0-84866052734&doi=10.1504%2fIJBIS.2012.048888&partnerID=40&md5=c444a2d0f2d561c1b5894359bcb46556
relation: 10.1504/IJBIS.2012.048888
identifier: 10.1504/IJBIS.2012.048888