@article{scholars3164,
           title = {The contribution of human resources to e-commerce capability and business performance: A structural equation modelling},
             doi = {10.1504/IJBIS.2012.048888},
            note = {cited By 5},
          volume = {11},
          number = {2},
           pages = {148--161},
         journal = {International Journal of Business Information Systems},
       publisher = {Inderscience Publishers},
            year = {2012},
        abstract = {E-commerce (EC) not only holds the opportunities for business growth but also posses the challenges. These challenges have a significant impact on EC success. By examining drivers of business performance in EC from a firm's resource perspective, the author conceptualises three antecedents of firm's human resources that are critical for business performance in EC-based business: managerial expertise, top management support and learning capability. Defining EC capability by firm's human resources it is expected that EC have a significant contribution to business performance (financial and non-financial performance). In this paper, we have proposed a conceptual framework to find out the human resource attributes and its contribution in developing firm's EC capability which lead to better performance. In effect this research provides a checklist for managers to utilise the human resources and redesign their strategies for the successful EC technology implementation and usage. Copyright {\^A}{\copyright} 2012 Inderscience Enterprises Ltd.},
             url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84866052734&doi=10.1504\%2fIJBIS.2012.048888&partnerID=40&md5=c444a2d0f2d561c1b5894359bcb46556},
            issn = {17460972},
          author = {Jehangir, M. and Dominic, P. D. D. and Khan, A. and Naseebullah, {}}
}