eprintid: 20316
rev_number: 3
eprint_status: archive
userid: 1
dir: disk0/00/02/03/16
datestamp: 2025-11-06 04:05:44
lastmod: 2025-11-06 04:05:45
status_changed: 2025-11-06 04:05:44
type: article
metadata_visibility: show
creators_name: Kamalrudin, Massila.
creators_name: Alderei, Hamdan Hmoud Sroukh
creators_name: Sidek, Safiah
creators_name: Hakimi, Halimaton
title: User based design model to enhance satisfaction by using government online information
ispublished: pub
note: Cited by: 0; All Open Access, Gold Open Access
abstract: Government information online is a transformation of relations between the internal and external public sector, through ICT, to enhance government service delivery and participation in the citizenry. By using government information online, a lot of advantages can be obtained, and it is important for users from different generations to obtain positive benefits from them. As the world is quickly growing without boundaries, the Internet and the worldwide web have become a common means of providing government information and services to the public, the companies and other governmental organizations. This paper reports a review on the analysis of the usage patterns of government online information for different generation cohort and existing work related to satisfaction of online information. The analysis were based on two questions that address the usage patterns of government online information and existing works related to satisfaction. Based on seventy selected articles reviewed, it was found that we found that ‘education purpose’ is the most commonly investigated usage pattern and most of related works of satisfaction focusing in developing model and framework. © BEIESP.
date: 2019
publisher: Blue Eyes Intelligence Engineering and Sciences Publication
official_url: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85074462506&doi=10.35940%2fijrte.B1123.0982S1119&partnerID=40&md5=664be796a67f9dd568f45db114702341
id_number: 10.35940/ijrte.B1123.0982S1119
full_text_status: none
publication: International Journal of Recent Technology and Engineering
volume: 8
number: 2 Spec
pagerange: 755 – 761
refereed: TRUE
issn: 22773878
citation:   Kamalrudin, Massila. and Alderei, Hamdan Hmoud Sroukh and Sidek, Safiah and Hakimi, Halimaton  (2019) User based design model to enhance satisfaction by using government online information.  International Journal of Recent Technology and Engineering, 8 (2 Spec).  755 – 761.  ISSN 22773878