Ariff, M.I.M. and Salim, R.M.Z.R. and Azizan, A. and Ahmad, S. and Arshad, N.I. and Abdullah, M.N.
(2024)
Exploring public sentiments towards courier services in Malaysia through Twitter: a sentiment analysis approach.
Indonesian Journal of Electrical Engineering and Computer Science, 33 (3).
pp. 1966-1973.