?url_ver=Z39.88-2004&rft_id=10.11591%2Fijeecs.v33.i3.pp1966-1973&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.aufirst=M.I.M.&rft.aulast=Ariff&rft.au=Ariff%2C+M.I.M.&rft.volume=33&rft.issue=3&rft.pages=1966-1973&rft.atitle=Exploring+public+sentiments+towards+courier+services+in+Malaysia+through+Twitter%3A+a+sentiment+analysis+approach&rft.title=Indonesian+Journal+of+Electrical+Engineering+and+Computer+Science&rft.date=2024&rft.genre=article