eprintid: 1975
rev_number: 2
eprint_status: archive
userid: 1
dir: disk0/00/00/19/75
datestamp: 2023-11-09 15:50:09
lastmod: 2023-11-09 15:50:09
status_changed: 2023-11-09 15:41:44
type: article
metadata_visibility: show
creators_name: Olanrewaju, A.A.
creators_name: Khamidi, M.F.
creators_name: Idrus, A.
title: Validation of building maintenance performance model for Malaysian universities
ispublished: pub
keywords: Building maintenance; Grounded theory; Literature reviews; Maintenance management; Maintenance organizations; Malaysia; Malaysians; matrix; Measuring performance; Performance matrices; Performance Model; Service delivery; Users; Value added service; Value systems, College buildings; Research and development management; Surveys, Maintenance
note: cited By 1
abstract: This paper is part of an ongoing research on the development of systemic maintenance management model Malaysian university buildings. In order to achieve this aim, there is a need to develop a performance model against which services are measure. Measuring performance is a significant part of maintenance management service delivery. Maintenance organization needs to know where they are in order to provide user-driven services and to enhance productivity. The aim of this paper is to formulate a template or model for university maintenance organization in Malaysia. The model is based on literature review and survey questionnaire and has been validated. Through grounded theory, this paper developed a 8 points matrix for the university maintenance organizations for measuring and improving their service delivery. The potential of the model is guide and assists towards providing value added service delivery through initiating maintenance according to user value system rather than on the condition of the building.
date: 2011
official_url: https://www.scopus.com/inward/record.uri?eid=2-s2.0-80052184657&partnerID=40&md5=9997626ee606b329b0eca09c7c181c3b
full_text_status: none
publication: World Academy of Science, Engineering and Technology
volume: 80
pagerange: 726-730
refereed: TRUE
issn: 2010376X
citation:   Olanrewaju, A.A. and Khamidi, M.F. and Idrus, A.  (2011) Validation of building maintenance performance model for Malaysian universities.  World Academy of Science, Engineering and Technology, 80.  pp. 726-730.  ISSN 2010376X