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primary topic: Exploring the effects of automation malfunction on team communication and coordination in ships' engine rooms

Exploring the effects of automation malfunction on team communication and coordination in ships' engine rooms
type: AcademicArticle
type: Article
abstract: Automation malfunctions within complex socio-technical systems reserve the potential to significantly affect human performance. In the context of maritime operations, varying consequences of automation malfunction on human performance can be observed. This study introduced a two-step research framework to examine the repercussions of such malfunctions, particularly those related to communication and coordination among human teams in ship engine rooms. Initially, a qualitative semi-structured interview was conducted with seven professional marine engineers to explore the potential impact of hypothetical automation malfunction on team communication. Subsequently, a quantitative survey involving 32 professional marine engineers employed coordination demand analysis (CDA) to scrutinize changes in team coordination resulting from malfunction. The findings indicate that an automation malfunction within an engine room can precipitate an abrupt overload of the socio-technical system. This can significantly increase communication frequency among engineers, particularly in relation to the physical and organizational aspects of the environment. Furthermore, the study highlights the influence of disparate levels of expertise among team members on coordination demands. A positive correlation was discovered between differences in expertise and increased coordination demands within a team. These insights underscore the necessity for future research on humanâ��automation interaction, specifically focusing on individual differences and nontechnical skills. © 2024 The Authors. Process Safety Progress published by Wiley Periodicals LLC on behalf of American Institute of Chemical Engineers.
date: 2024
volume: 43
issue: S1
status: peerReviewed
status: published
author list: authors
type: EPrint
type: ArticleEPrint
is part of: repository

Process Safety Progress
type: Collection

S. Nazir
type: Person
given name: S.
family name: Nazir

H.M. Tusher
type: Person
given name: H.M.
family name: Tusher

U. Asgher
type: Person
given name: U.
family name: Asgher

S. Mallam
type: Person
given name: S.
family name: Mallam

R. Rusli
type: Person
given name: R.
family name: Rusli

Z. Yang
type: Person
given name: Z.
family name: Yang

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primary topic: Exploring the effects of automation malfunction on team communication and coordination in ships' engine rooms