%R 10.1080/0965254X.2022.2032287
%J Journal of Strategic Marketing
%A S. Ahmed
%A D. Hooi Ting
%T Visual Search from the perspective of in-store exploration behavior: scale development and validation
%L scholars19548
%V 31
%D 2023
%X This study aims to establish a visual search scale that measures shoppers� in-store exploration behavior. We propose that the attentional control theory used in the psychology domain is transferable to the marketing domain, thus adding a new perspective to existing models of shoppers� in-store exploration behavior. We develop our psychometric scales and test them over four phases to confirm their validity. Finally, we discuss how visual search could affect shoppers� in-store exploration behavior, giving marketing managers a new way to deliver effective in-store advertisements, encourage shoppers� impulsivity, and improve customer relationship management. Marketing managers and manufacturers can use our visual search scale to easily capture several important aspects: the extent to which shoppers consider a product that they do not plan on buying before entering the store, which product categories tend to be considered impulsively, and if in-store shopping behaviors differ between planned and impulsive considerations. © 2022 Informa UK Limited, trading as Taylor & Francis Group.
%N 5
%I Routledge
%O cited By 2
%P 1029-1052