eprintid: 18542
rev_number: 2
eprint_status: archive
userid: 1
dir: disk0/00/01/85/42
datestamp: 2024-06-04 14:10:50
lastmod: 2024-06-04 14:10:50
status_changed: 2024-06-04 14:03:33
type: article
metadata_visibility: show
creators_name: Salman, H.M.
creators_name: Wan Ahmad, W.F.
creators_name: Sulaiman, S.
title: A design framework of a smartphone user interface for elderly users
ispublished: pub
keywords: Android (operating system); Efficiency; Usability engineering; User interfaces, Design frameworks; Design guideline; Elderly; Elderly users; Framework; Performance; Smart phones; Usability; Usability problems; User interface designs, Smartphones
note: cited By 6
abstract: Most smartphones currently in the market have complicated user interfaces (UIs) that elderly users find difficult to use. Such difficulties often lead to triggering usability problems for the elderly when interacting with the smartphone UI. In this study, we present a design framework for fabricating smartphones with usable UIs for elderly users. We developed a framework-based prototype and experimentally compared the usability of the prototype�s UI design with that of an Android-based UI. We considered the summative concept of usability based on the measurements of effectiveness, efficiency and satisfaction of the elderly. Twelve elderly participants were given tasks to perform on the Android and prototype, and their performances (in terms of effectiveness and efficiency) and satisfaction were measured. We measured the effectiveness using the task completion rate, the efficiency using the task completion time and the participants� satisfaction using the After-Scenario Questionnaire. The results showed that the design of the prototype UI outperformed the design of its Android counterpart in most aspects of the participants� performances and their satisfaction. The design framework has shown to be an effective tool for fabricating smartphones with usable UI designs for the elderly. © 2021, The Author(s), under exclusive licence to Springer-Verlag GmbH Germany, part of Springer Nature.
date: 2023
official_url: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85123176167&doi=10.1007%2fs10209-021-00856-6&partnerID=40&md5=0fa61dd90bf4aa6bcec36c3c1f2f78ab
id_number: 10.1007/s10209-021-00856-6
full_text_status: none
publication: Universal Access in the Information Society
volume: 22
number: 2
pagerange: 489-509
refereed: TRUE
citation:   Salman, H.M. and Wan Ahmad, W.F. and Sulaiman, S.  (2023) A design framework of a smartphone user interface for elderly users.  Universal Access in the Information Society, 22 (2).  pp. 489-509.