%0 Conference Paper %A Pham, C.K. %A Chong, S.L. %A Wan, R. %D 2022 %F scholars:16278 %I Association for Computing Machinery %K Computer aided instruction; E-learning; Learning systems, 'current; Cognitive presence; Community of inquiry; Community of inquiry model; Distance-learning; Learning experiences; Mixed method; Online learning; Social presence; Student experiences, Students %P 299-303 %R 10.1145/3572549.3572597 %T Students' Experience of Social Presence in Online Learning %U https://khub.utp.edu.my/scholars/16278/ %X Using the Community of Inquiry (CoI) model 5, the current study explored the interrelatedness of social presence and cognitive presence through the students' online learning experiences. The mixed-method was applied by conducting 15 questionnaires and interviews. The results indicated that social presence is significantly interrelated with cognitive presence in an online learning environment. Qualitative data highlighted the importance of social presence indicators for establishing an online learning community in social presence constructs such as affective communication, group cohesion, and open communication. Besides, this study suggests silence, mutual attention, and support, and being present are the new themes being considered as essential constructs in social presence. The results implied teachers' need to create an open climate, attention to activate students' participation, and guidelines for group collaboration. Silence, mutual attention, support, and presence are essential aspects of social presence in online learning. © 2022 ACM. %Z cited By 1; Conference of 14th International Conference on Education Technology and Computers, ICETC 2022 ; Conference Date: 28 October 2022 Through 30 October 2022; Conference Code:186693