?url_ver=Z39.88-2004&rft_id=10.1109%2FNatPC.2011.6136300&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aulast=Yusoff&rft.au=Yusoff%2C+M.Y.M.&rft.aufirst=M.Y.M.&rft.title=The+visual+wiki+for+the+first+step+of+KMS+in+community+college&rft.date=2011&rft.isbn=9781457718847&rft.genre=proceeding