eprintid: 15836 rev_number: 2 eprint_status: archive userid: 1 dir: disk0/00/01/58/36 datestamp: 2023-11-10 03:30:28 lastmod: 2023-11-10 03:30:28 status_changed: 2023-11-10 02:00:32 type: article metadata_visibility: show creators_name: Anh, T.V. creators_name: Linh, N.T.M. creators_name: Nguyen, H.T.T. creators_name: Duan, T.C. title: Iso standard application in university management model: A case study ispublished: pub note: cited By 1 abstract: The ISO standards have been traditionally used in the business context, specifically in manufacturing and services, to provide a framework for total quality management. Such application has now been found in the context of higher education; thus, this paper aims to look into the implementation of ISO standards in the management of a private university in Vietnam. Using a desk research approach, the study seeks to detail the application of ISO in the areas of educational support system and business operation system in the strategic management of this institution, showing the quantitative operational results that have been achieved in all aspects of HR management, teaching quality, new enrollment number and financial growth. © 2021 by the authors. date: 2021 publisher: International Journal of Information and Education Technology official_url: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85102298970&doi=10.18178%2fijiet.2021.11.4.1511&partnerID=40&md5=aeff3b9929169d21a672de9e98c3a905 id_number: 10.18178/ijiet.2021.11.4.1511 full_text_status: none publication: International Journal of Information and Education Technology volume: 11 number: 4 pagerange: 194-199 refereed: TRUE issn: 20103689 citation: Anh, T.V. and Linh, N.T.M. and Nguyen, H.T.T. and Duan, T.C. (2021) Iso standard application in university management model: A case study. International Journal of Information and Education Technology, 11 (4). pp. 194-199. ISSN 20103689