eprintid: 15836
rev_number: 2
eprint_status: archive
userid: 1
dir: disk0/00/01/58/36
datestamp: 2023-11-10 03:30:28
lastmod: 2023-11-10 03:30:28
status_changed: 2023-11-10 02:00:32
type: article
metadata_visibility: show
creators_name: Anh, T.V.
creators_name: Linh, N.T.M.
creators_name: Nguyen, H.T.T.
creators_name: Duan, T.C.
title: Iso standard application in university management model: A case study
ispublished: pub
note: cited By 1
abstract: The ISO standards have been traditionally used in the business context, specifically in manufacturing and services, to provide a framework for total quality management. Such application has now been found in the context of higher education; thus, this paper aims to look into the implementation of ISO standards in the management of a private university in Vietnam. Using a desk research approach, the study seeks to detail the application of ISO in the areas of educational support system and business operation system in the strategic management of this institution, showing the quantitative operational results that have been achieved in all aspects of HR management, teaching quality, new enrollment number and financial growth. © 2021 by the authors.
date: 2021
publisher: International Journal of Information and Education Technology
official_url: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85102298970&doi=10.18178%2fijiet.2021.11.4.1511&partnerID=40&md5=aeff3b9929169d21a672de9e98c3a905
id_number: 10.18178/ijiet.2021.11.4.1511
full_text_status: none
publication: International Journal of Information and Education Technology
volume: 11
number: 4
pagerange: 194-199
refereed: TRUE
issn: 20103689
citation:   Anh, T.V. and Linh, N.T.M. and Nguyen, H.T.T. and Duan, T.C.  (2021) Iso standard application in university management model: A case study.  International Journal of Information and Education Technology, 11 (4).  pp. 194-199.  ISSN 20103689