TY  - JOUR
SN  - 02196220
PB  - World Scientific
EP  - 1187
AV  - none
N1  - cited By 3
SP  - 1153
TI  - Composite Techniques of Structural Equation Modeling and Analytic Hierarchy Process for Information Technology Vendor Selection
Y1  - 2021///
UR  - https://www.scopus.com/inward/record.uri?eid=2-s2.0-85106068118&doi=10.1142%2fS0219622021500346&partnerID=40&md5=13faf754350bf04eb33f56829e4694bf
A1  - Selvam, D.D.D.P.
A1  - Maitra, S.
A1  - Parthiban, P.
A1  - Hameed, A.Z.
JF  - International Journal of Information Technology and Decision Making
VL  - 20
N2  - This paper had developed an effective information technology (IT) vendor selection model for banking financial services industries (BFSI). For any business, profitability and growth depends on the right vendor selection in their purchase process. This paper identifies ten most influencing and important criteria with 43 sub-criteria to comprehend the vendor selection process. Furthermore, the authors developed a vendor selection score model using Structural Equation Modelling (SEM) and Analytic Hierarchy Process (AHP). This article intends to inform practice and conclude with practical recommendations to BFSI for vendor selection. The proposed composite technique identified the most eligible vendor to meet up with the buyer's strategies. This article suggests the most desirable vendor for the required benefit. Vendor 1 (Silverlake) with a score of 44 promised to be the most recommended one that also performed consistently in the sensitivity test. © 2021 World Scientific Publishing Company.
IS  - 4
KW  - Analytic hierarchy process; Purchasing; Service industry
KW  -  Analytic hierarchy process (ahp); Buyer's strategies; Financial services industries; Practical recommendation; Sensitivity tests; Structural equation modeling; Structural equation modelling (SEM); Technology vendors
KW  -  Composite structures
ID  - scholars14798
ER  -