?url_ver=Z39.88-2004&rft_id=10.1109%2FICOTEN52080.2021.9493426&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aulast=Al-Ashmori&rft.au=Al-Ashmori%2C+A.&rft.aufirst=A.&rft.isbn=9781665412247&rft.title=Software+Process+Improvement+during+the+Last+Decade%3A+A+Theoretical+Mapping+and+Future+Avenues&rft.date=2021&rft.genre=proceeding