@article{scholars14390, number = {19}, note = {cited By 6}, volume = {13}, doi = {10.3390/su131911117}, title = {The effects of on-and before-journey advantages using ride-sourcing in Indonesia}, year = {2021}, publisher = {MDPI}, journal = {Sustainability (Switzerland)}, abstract = {This paper explores the effects of on-journey (i.e., waiting and travel time reliability, driver quality), before-journey (i.e., service coverage, application quality, fare, etc.), and multi-tasking advantages when using ride-sourcing, the perceived usefulness of ride-sourcing and, in turn, the frequency of usage. Assuming a structural form without any reciprocal effects, the modified Structural Equation Model is used. This study collected data from 497 ride-sourcing users in Bandung city in 2018. As expected, ride-sourcing users who appreciate the usefulness of ride-sourcing services correlate with a higher frequency of use. This study found that situational variables or variables related to travel and built environment conditions (e.g., on-journey advantages, built environment, and travel characteristics) play a role in keeping travellers using the services. This study confirms that multi-tasking is not a reason for ride-sourcing users to use the services more often. Moreover, those who previously used motorcycles and car-based ride-sourcing (CBRS) are more loyal travellers than car, public transport users, and motorcycle-based-ride-sourcing (MBRS) users, respectively. {\^A}{\copyright} 2021 by the authors. Licensee MDPI, Basel, Switzerland.}, keywords = {automobile; environmental conditions; public transport; reliability analysis; travel time, Bandung; Indonesia; Indonesia; West Java}, url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85117201773&doi=10.3390\%2fsu131911117&partnerID=40&md5=a9256282cf001b44712cf42fd6c1460c}, issn = {20711050}, author = {Rizki, M. and Joewono, T. B. and Dharmowijoyo, D. B. E. and Prasetyanto, D.} }