%0 Journal Article %@ 21945357 %A Almomani, M.A. %A Basri, S. %A Almomani, O. %A Capretz, L.F. %A Balogun, A. %A Husni, M. %A Gilal, A.R. %D 2020 %F scholars:13651 %I Springer Science and Business Media Deutschland GmbH %J Advances in Intelligent Systems and Computing %K Computational methods; Intelligent systems; Process engineering, Empirical studies; Expert panels; Model components; Model development; Software process; Software Process Improvement; Software process improvement model; Validation phase, Software design %P 844-859 %R 10.1007/978-3-030-63322-6₇₂ %T Using an Expert Panel to Validate the Malaysian SMEs-Software Process Improvement Model (MSME-SPI) %U https://khub.utp.edu.my/scholars/13651/ %V 1294 %X This paper presents the components of a newly developed Malaysian SMEs - Software Process Improvement model (MSME-SPI) that can assess SMEs software development industry in managing and improving their software processes capability. The MSME-SPI is developed in response to practitioner needs that were highlighted in an empirical study with the Malaysian SME software development industry. After the model development, there is a need for independent feedback to show that the model meets its objectives. Consequently, the validation phase is performed by involving a group of software process improvement experts in examining the MSME-SPI model components. Besides, the effectiveness of the MSME-SPI model is validated using an expert panel. Three criteria were used to evaluate the effectiveness of the model namely: usefulness, verifiability, and structure. The results show the model effective to be used by SMEs with minor modifications. The validation phase contributes towards a better understanding and use of the MSME-SPI model by the practitioners in the field. © 2020, The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG. %Z cited By 2; Conference of 4th Computational Methods in Systems and Software, CoMeSySo 2020 ; Conference Date: 14 October 2020 Through 17 October 2020; Conference Code:253159