?url_ver=Z39.88-2004&rft_id=10.1088%2F1742-6596%2F1529%2F4%2F042072&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aulast=Al-Nuaimi&rft.au=Al-Nuaimi%2C+I.T.I.&rft.aufirst=I.T.I.&rft.date=2020&rft.issn=17426588&rft.title=An+Integrated+Model+of+the+Relation+between+E-Service+Quality+and+User+Satisfaction+in+IHL&rft.genre=proceeding