eprintid: 1100 rev_number: 2 eprint_status: archive userid: 1 dir: disk0/00/00/11/00 datestamp: 2023-11-09 15:49:15 lastmod: 2023-11-09 15:49:15 status_changed: 2023-11-09 15:39:00 type: conference_item metadata_visibility: show creators_name: Rahman, A.S.A. creators_name: Masrom, S. title: Non-repudiation in order, delivery and payment process for a sustainable online business ispublished: pub keywords: Court of law; Cyber security; Delivery process; Identity cards; Malaysia; New model; Non-repudiation; Non-repudiation evidence; Online business; Possible futures; Public-key infrastructure; Security frameworks, Information technology; Public key cryptography; Smart cards, Security of data note: cited By 0; Conference of 2010 International Symposium on Information Technology, ITSim'10 ; Conference Date: 15 June 2010 Through 17 June 2010; Conference Code:81915 abstract: Online businesses in Malaysia suffer from the lack of non-repudiation in the ordering, delivery and payment process. Most businesses cannot sustain their growth because of this limitation. In this paper we propose a new model for the implementation of online business. The solutions can also be adapted to any country for the most part except for the delivery process that requires the use of a smartcard-based national identity card. The non-repudiation evidences that are generated from the system can be used by both the consumer and the merchant to resolve possible future disputes. The evidence is also admissible in the court of law since they are generated from the Public Key Infrastructure (PKI) that is recognized by the authority as legally binding. © 2010 IEEE. date: 2010 official_url: https://www.scopus.com/inward/record.uri?eid=2-s2.0-78049376346&doi=10.1109%2fITSIM.2010.5561515&partnerID=40&md5=cd99b73d005df9cdfe274f05f2c64fd6 id_number: 10.1109/ITSIM.2010.5561515 full_text_status: none publication: Proceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10 volume: 3 place_of_pub: Kuala Lumpur pagerange: 1099-1103 refereed: TRUE isbn: 9781424467181 citation: Rahman, A.S.A. and Masrom, S. (2010) Non-repudiation in order, delivery and payment process for a sustainable online business. In: UNSPECIFIED.