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primary topic: Non-repudiation in order, delivery and payment process for a sustainable online business

Non-repudiation in order, delivery and payment process for a sustainable online business
type: AcademicArticle
type: Article
abstract: Online businesses in Malaysia suffer from the lack of non-repudiation in the ordering, delivery and payment process. Most businesses cannot sustain their growth because of this limitation. In this paper we propose a new model for the implementation of online business. The solutions can also be adapted to any country for the most part except for the delivery process that requires the use of a smartcard-based national identity card. The non-repudiation evidences that are generated from the system can be used by both the consumer and the merchant to resolve possible future disputes. The evidence is also admissible in the court of law since they are generated from the Public Key Infrastructure (PKI) that is recognized by the authority as legally binding. © 2010 IEEE.
date: 2010
volume: 3
status: peerReviewed
status: published
author list: authors
type: EPrint
type: ConferenceItemEPrint
is part of: repository

Proceedings 2010 International Symposium on Information Technology - System Development and Application and Knowledge Society, ITSim'10
type: Collection

S. Masrom
type: Person
given name: S.
family name: Masrom

A.S.A. Rahman
type: Person
given name: A.S.A.
family name: Rahman

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primary topic: Non-repudiation in order, delivery and payment process for a sustainable online business