?url_ver=Z39.88-2004&rft_id=10.1109%2FIC3e.2018.8632652&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aufirst=S.&rft.aulast=Mahamad&rft.au=Mahamad%2C+S.&rft.title=An+Integrated+Courier+Services+Application%3A+A+New+User+Experience&rft.date=2018&rft.isbn=9781538672631&rft.genre=proceeding