User experience satisfaction of mobile-based AR advertising applications

Irshad, S. and Rambli, D.R.A. (2015) User experience satisfaction of mobile-based AR advertising applications. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 9429. pp. 432-442. ISSN 03029743

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Abstract

Over the last decade, producing a valuable User Experience (UX) has become an increasingly influential quality attribute and a business-critical asset in design of technology products and services. UX design considerations for Mobile Augmented Reality (MAR) in terms of end user satisfaction have not been well addressed in scientific research. In this paper, the authors investigate end users experience of MAR technology in advertisement domain. A pilot study based on the End User Computing Satisfaction Instrument (EUCSI) was used. Results show that content, format and ease of use of MAR applications aids in a positive UX satisfaction. On the other hand, timeliness and accuracy needs to be improved for enhancing the over UX satisfaction of end users. This study shows that MAR advertisement has an over all positive impact on users in terms of there satisfying experience. © Springer International Publishing Switzerland 2015.

Item Type: Article
Additional Information: cited By 6; Conference of 4th International Visual Informatics Conference, IVIC 2015 ; Conference Date: 17 November 2015 Through 19 November 2015; Conference Code:154289
Uncontrolled Keywords: Augmented reality; Information science; Marketing; Product design, Design considerations; End-user satisfactions; EUCSI; Mobile augmented reality; Scientific researches; Technology products; User experiences (ux); User satisfaction, Human computer interaction
Depositing User: Mr Ahmad Suhairi UTP
Date Deposited: 09 Nov 2023 16:17
Last Modified: 09 Nov 2023 16:17
URI: https://khub.utp.edu.my/scholars/id/eprint/6180

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