The theory of user acceptance and use of technology (UTAUT): A meta-analytic review of empirical findings

Taiwo, A.A. and Downe, A.G. (2013) The theory of user acceptance and use of technology (UTAUT): A meta-analytic review of empirical findings. Journal of Theoretical and Applied Information Technology, 49 (1). pp. 48-58. ISSN 19928645

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Abstract

The unified theory of acceptance and use of technology (UTAUT) proposes that performance expectancy, effort expectancy, and social influence predict behavioral intention towards the acceptance of information technology. The theory further proposes that facilitating conditions and behavioural intention predicts use behavior in the acceptance of information technology. Ever since its inception, the theory has been assessed using different applications, and it has become a dè factor model of measuring user acceptance. Nonetheless, in terms of statistical significant magnitude and direction, reports on the model are diverse. Therefore, in this study, based on 37 selected empirical studies, a meta-analysis was conducted in order to harmonize the empirical evidence. The outcome of the study suggests that only the relationship between performance expectancy and behavioural intention is strong, while the relationships between effort expectation, social influence and behavioural intention are weak. Similarly, the relationship between facilitating condition, behavioural intention and use behaviour is also weak. Furthermore, the significance of the relationship between facilitating condition and use behaviour does not pass the fail safe test while the significance of the relationship between behavioural intention and use behaviour does not pass the fail safe test satisfactorily. Implications for further studies are also discussed. © 2005 - 2013 JATIT & LLS. All rights reserved.

Item Type: Article
Additional Information: cited By 166
Depositing User: Mr Ahmad Suhairi UTP
Date Deposited: 09 Nov 2023 15:52
Last Modified: 09 Nov 2023 15:52
URI: https://khub.utp.edu.my/scholars/id/eprint/4027

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