Technology resources and E-commerce impact on business performance

Jehangir, M. and Dominic, P.D.D. and Downe, A.G. and Naseebullah (2011) Technology resources and E-commerce impact on business performance. Communications in Computer and Information Science, 189 CC (PART 2). pp. 440-447. ISSN 18650929

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Abstract

Many firms around the world have adopted E-commerce to enhance competitive advantage and business performance. E-commerce is now an important model in today's business environment and is often considered a key dimension in generating a firm value, despite the fact that many firms still have difficulty generating the anticipated returns of E-Commerce technology investments. To date, researchers have attempted to develop range of strategies for E-commerce success but uptake in business environments has proven slow and inconsistent. In this paper we proposed a model that offers a strategic framework for generating value from E-commerce, using technology resources factors, IT infrastructure, IT-human resources to facilitate business outcomes. A regression analysis was performed on survey data from 243 Malaysian firms. Results indicated that technology resources are the key drivers of E-commerce and lead to better business performance. © 2011 Springer-Verlag.

Item Type: Article
Additional Information: cited By 7; Conference of International Conference on Digital Information Processing and Communications, ICDIPC 2011 ; Conference Date: 7 July 2011 Through 9 July 2011; Conference Code:85472
Uncontrolled Keywords: Business environments; Business outcomes; Business performance; Competitive advantage; Firm value; IT infrastructures; Key dimensions; Malaysians; Strategic frameworks; Survey data; Technology investments; Technology resources, Competition; Data processing; Electronic commerce; Industry; Investments; Regression analysis, Information technology
Depositing User: Mr Ahmad Suhairi UTP
Date Deposited: 09 Nov 2023 15:50
Last Modified: 09 Nov 2023 15:50
URI: https://khub.utp.edu.my/scholars/id/eprint/2014

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