Perceived security, privacy, and trust concerns within Social Networking Sites: The role of Information sharing and relationships development in the Malaysian Higher Education Institutions' marketing

Almadhoun, N.M. and Dominic, P.D.D. and Woon, L.F. (2011) Perceived security, privacy, and trust concerns within Social Networking Sites: The role of Information sharing and relationships development in the Malaysian Higher Education Institutions' marketing. In: UNSPECIFIED.

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Abstract

Nowadays, higher education is facing big challenges that made a lot of Higher Education Institutions (HEIs) become increasingly interested in attracting more students. Social Networking Sites (SNSs) such as Facebook have experienced exponential growth in recent years. These SNSs offer attractive means of online social interactions and communications, but also raise privacy security, and trust concerns. This study identified the effect of security, privacy, and trust in SNSs in order to share information and develop new relationships, which will affect students' enrollment and employees' application in HEIs. From the survey of 66 participants, the findings suggested that perceived privacy and perceived trust in other members in SNSs is significantly related with the Information sharing. Also, members' trust in SNSs and its members positively associated with development of new relationships, which is positively associated with students' enrollment and employees' application in HEIs. However, there is no significant impact from information sharing to develop new relationships in SNSs. © 2011 IEEE.

Item Type: Conference or Workshop Item (UNSPECIFIED)
Additional Information: cited By 23; Conference of 2011 IEEE International Conference on Control System, Computing and Engineering, ICCSCE 2011 ; Conference Date: 25 November 2011 Through 27 November 2011; Conference Code:89794
Uncontrolled Keywords: development of new relationships; Higher education institutions; Information sharing; Perceived security; Perceived trusts; Social networking sites, Control systems; Information analysis; Students; Surveys, Social networking (online)
Depositing User: Mr Ahmad Suhairi UTP
Date Deposited: 09 Nov 2023 15:49
Last Modified: 09 Nov 2023 15:49
URI: https://khub.utp.edu.my/scholars/id/eprint/1505

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