Interaction among team resources during software development is an important aspect of a software project. The success and growth of a project mainly depends upon how effective interaction and coordination exists among all the team resources and client of a project. The importance of having a good interaction with client during software development process is acknowledged, however, very limited research work has been attempted to study this aspect. This paper presents the process of the development of an interaction overview model that describes all important aspects that should take place during the software development life cycle. A composite structure of client is also presented in the paper which becomes the basis for the interaction overview model. The research focuses on the proposed interaction model which is derived from the analysis of various projects outsourced to offshore teams. The interaction overview model suggests an extension to agile based methodologies. To the best of our knowledge, it is the first model of client-oriented interaction to be proposed within this context. © 2010 IEEE.