Dominic, P.D.D. and Jatim, H. (2010) Evaluation method of Malaysian university website: Quality website using hybrid Method. In: UNSPECIFIED.
Full text not available from this repository.Abstract
In recent years, many people have devoted their efforts to the issue of quality of Web site. The concept of quality is consisting of many criteria: quality of service perspective, a user perspective, a content perspective or indeed a usability perspective. This research conducts some tests to measure the quality of Malaysian University website via web diagnostic tools online. We propose a methodology for determining and evaluating the best Malaysian university website based on many criteria of website quality, consists of Linear Weightage Model, Analytical Hierarchy Process, Fuzzy Analytical Hierarchy Process, and one new hybrid model. This new hybrid model has been implemented using Fuzzy Analytical Hierarchy Process (AHP) and linear weightage model to generate the weights for the criteria which are much better and guarantee more fairly preference of criteria. The result of this study confirmed most of Malaysian University websites are neglecting the performance and quality criteria. By applying Hybrid model between FAHP and LWM approach for website evaluation has resulted in significant acceleration of implementation, raised the overall effectiveness with respect to the underlying methodology and ultimately enabled more efficient and significantly equal or better procedure compared with other methods. © 2010 IEEE.
Item Type: | Conference or Workshop Item (UNSPECIFIED) |
---|---|
Additional Information: | cited By 15; Conference of 2010 International Symposium on Information Technology, ITSim'10 ; Conference Date: 15 June 2010 Through 17 June 2010; Conference Code:81915 |
Uncontrolled Keywords: | Analytical Hierarchy Process; Diagnostic tools; Evaluation Method; Fuzzy analytical hierarchy process; Hybrid method; Hybrid model; Malaysians; Overall effectiveness; Performance; Quality; Quality criteria; Web diagnostic; Website evaluation; Website quality, Information technology; Quality of service, Websites |
Depositing User: | Mr Ahmad Suhairi UTP |
Date Deposited: | 09 Nov 2023 15:49 |
Last Modified: | 09 Nov 2023 15:49 |
URI: | https://khub.utp.edu.my/scholars/id/eprint/1043 |